{"id":30215,"date":"2025-07-02T12:27:35","date_gmt":"2025-07-02T10:27:35","guid":{"rendered":"https:\/\/animalproducts.nl\/faq\/"},"modified":"2025-11-24T11:24:56","modified_gmt":"2025-11-24T10:24:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/animalproducts.nl\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30215\" class=\"elementor elementor-30215 elementor-28448\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a946c6b e-flex e-con-boxed e-con e-parent\" data-id=\"a946c6b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-432adbc elementor-widget elementor-widget-heading\" data-id=\"432adbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c93e444 elementor-align-center elementor-widget elementor-widget-breadcrumbs\" data-id=\"c93e444\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/animalproducts.nl\/de\/heim\/\">Shop<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d3441da e-flex e-con-boxed e-con e-parent\" data-id=\"7d3441da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-40066118 e-con-full e-flex e-con e-child\" data-id=\"40066118\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-28df9dc3 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"28df9dc3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75f774c0 elementor-widget elementor-widget-heading\" data-id=\"75f774c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">\u00dcber die Bestellung und Bezahlung <\/h6>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34d05ef8 elementor-widget elementor-widget-heading\" data-id=\"34d05ef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Am h\u00e4ufigsten gestellte Fragen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37c66d4 elementor-widget elementor-widget-text-editor\" data-id=\"37c66d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Wenn Sie zum ersten Mal bei Animal Products bestellen, haben Sie m\u00f6glicherweise Fragen zu den Produkten, der Lieferung oder den Zahlungsoptionen.  <\/p><p>Wir haben eine Liste mit h\u00e4ufig gestellten Fragen f\u00fcr Sie zusammengestellt. Wenn Ihre Frage nicht dabei ist, senden Sie bitte eine E-Mail an <span style=\"text-decoration: underline;\"><a href=\"mailto:info@animalproducts.nl\">info@animalproducts.nl.<\/a><\/span>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49ac2eb1 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"49ac2eb1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b51722f elementor-widget elementor-widget-elementskit-accordion\" data-id=\"b51722f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a0487bfb275a\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-b51722f\">\n                        <a href=\"#collapse-16ef1916a0487bfb275a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-16ef1916a0487bfb275a\" aria-expanded=\"true\" aria-controls=\"Collapse-16ef1916a0487bfb275a\">\n                            \n                            <span class=\"ekit-accordion-title\">Wie kann ich bei Animal Products bezahlen?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-16ef1916a0487bfb275a\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-b51722f\" data-parent=\"#accordion-6a0487bfb275a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Sie k\u00f6nnen \u00fcber iDEAL \u00fcber Ihre eigene Bank bezahlen. Sie k\u00f6nnen auch Geld auf das Konto NL80KNAB0776579010 \u00fcberweisen, zahlbar an Animal Products. Bitte geben Sie Ihre Bestellnummer und Ihren Nachnamen an. Ihre Bestellung wird versendet, sobald die Zahlung eingegangen ist.    <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-b51722f\">\n                        <a href=\"#collapse-3fb12876a0487bfb275a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3fb12876a0487bfb275a\" aria-expanded=\"false\" aria-controls=\"Collapse-3fb12876a0487bfb275a\">\n                            \n                            <span class=\"ekit-accordion-title\">Bis wann kann ich ein Produkt zur\u00fcckgeben? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3fb12876a0487bfb275a\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-b51722f\" data-parent=\"#accordion-6a0487bfb275a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Sie k\u00f6nnen das Produkt innerhalb von 14 Tagen ohne Angabe von Gr\u00fcnden zur\u00fcckgeben. Die Frist beginnt mit dem Erhalt der Ware. Ab dem Datum Ihrer R\u00fccksendung haben Sie weitere 14 Tage Zeit, das Produkt zur\u00fcckzusenden. Das Produkt kann nur unbenutzt und m\u00f6glichst in der Originalverpackung zur\u00fcckgesandt werden. Die Kosten der R\u00fccksendung tragen Sie. Wir schreiben Ihnen den Betrag innerhalb von 14 Tagen gut.    <\/p>\n<p>Weitere Informationen zum Thema R\u00fccksendungen finden Sie auf <span style=\"text-decoration: underline\"><a href=\"https:\/\/animalproducts.nl\/de\/rueckgabeinformationen\/\">dieser Seite<\/a><\/span>. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-b51722f\">\n                        <a href=\"#collapse-2ee8aa06a0487bfb275a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2ee8aa06a0487bfb275a\" aria-expanded=\"false\" aria-controls=\"Collapse-2ee8aa06a0487bfb275a\">\n                            \n                            <span class=\"ekit-accordion-title\">Wie lange ist die Lieferzeit eines Produkts? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2ee8aa06a0487bfb275a\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-b51722f\" data-parent=\"#accordion-6a0487bfb275a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Wenn ein Produkt auf Lager ist, k\u00f6nnen wir es innerhalb weniger Tage versenden. Wenn ein Produkt, beispielsweise von Galican, bestellt werden muss, kann es mehrere Wochen dauern. Wir benachrichtigen Sie per E-Mail.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-b51722f\">\n                        <a href=\"#collapse-b9221956a0487bfb275a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b9221956a0487bfb275a\" aria-expanded=\"false\" aria-controls=\"Collapse-b9221956a0487bfb275a\">\n                            \n                            <span class=\"ekit-accordion-title\">Wie hoch sind die Versandkosten? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b9221956a0487bfb275a\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-b51722f\" data-parent=\"#accordion-6a0487bfb275a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Die Versandkosten k\u00f6nnen je nach Gr\u00f6\u00dfe Ihrer Bestellung variieren. F\u00fcr eine Sch\u00e4tzung der Versandkosten senden Sie uns bitte eine E-Mail.  <\/p>\n<p>Sie k\u00f6nnen Ihre Bestellung auch in Zundert abholen. Dann fallen keine Versandkosten an. Kleinere Bestellungen, die in unseren Briefkasten passen, bringen wir auch gerne zu einem Spiel. Bitte erkundigen Sie sich nach den M\u00f6glichkeiten, wenn Ihnen das lieber ist.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1697f66c e-flex e-con-boxed e-con e-parent\" data-id=\"1697f66c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f1a4d0e e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"f1a4d0e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;rubberBand&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-221c283c elementor-widget elementor-widget-heading\" data-id=\"221c283c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Kostenloser Versand!<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dbcec13 elementor-widget elementor-widget-heading\" data-id=\"7dbcec13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Kostenloser Versand f\u00fcr alle Bestellungen, die bis zum 10. August \u00fcber unsere aktualisierte Website aufgegeben werden!<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5012521a elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5012521a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/animalproducts.nl\/winkel\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jetzt einkaufen <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ \u00dcber die Bestellung und Bezahlung Am h\u00e4ufigsten gestellte Fragen Wenn Sie zum ersten Mal bei Animal Products bestellen, haben Sie m\u00f6glicherweise Fragen zu den Produkten, der Lieferung oder den Zahlungsoptionen. Wir haben eine Liste mit h\u00e4ufig gestellten Fragen f\u00fcr Sie zusammengestellt. Wenn Ihre Frage nicht dabei ist, senden Sie bitte eine E-Mail an info@animalproducts.nl. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-30215","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Animal Products<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/animalproducts.nl\/de\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Animal Products\" \/>\n<meta property=\"og:description\" content=\"FAQ \u00dcber die Bestellung und Bezahlung Am h\u00e4ufigsten gestellte Fragen Wenn Sie zum ersten Mal bei Animal Products bestellen, haben Sie m\u00f6glicherweise Fragen zu den Produkten, der Lieferung oder den Zahlungsoptionen. Wir haben eine Liste mit h\u00e4ufig gestellten Fragen f\u00fcr Sie zusammengestellt. Wenn Ihre Frage nicht dabei ist, senden Sie bitte eine E-Mail an info@animalproducts.nl. 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